Terms and Conditions

General Terms
 
TVSUPERSTORES operates this website "TVSUPERSTORES.com" for your personal entertainment, information, education and shopping convenience. You are encouraged to use and enjoy the TVSUPERSTORES.com website, and with your use and purchase from the TVSUPERSTORES.com website you agree to these Terms of Use and Legal Notices set forth below and the disclaimers and terms and conditions stated on the TVSUPERSTORES.com website.
 
You may only download material displayed on the TVSUPERSTORES.com website for non-commercial, personal use provided you also retain all copyright, trademark and other proprietary notices contained in the material, do not modify or alter the material and do not copy or post the material on any network computer or broadcast the material in any media. It is strictly prohibited to modify, transmit, distribute, reuse, repost, "frame" or use the content of the TVSUPERSTORES.com website including the text, images, audio and/or video for public or commercial purposes without written permission from an authorized representative of TVSUPERSTORES.com. It is strictly prohibited to download the images of the products for sale within this website.
 
Tampering with the website, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the website are prohibited.
 
Term of Use Revisions
 
TVSUPERSTORES.com may at any time revise these Terms of Use by updating this posting. By using this website, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Use to which you are bound.
 
 
 

 

Order Acceptance Policy

 

 Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. TVSUPERSTORES.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. TVSUPERSTORES.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. 

 

Upon your credit card being charged, if the products you originally ordered are changed via phone with our sales representative during  the order confirmation  we will email you a new updated final invoice. Please review it carefully, to make sure you are fully satisfied and agree to the changes made, once the order has been shipped  there are no price adjustments or cancellations. Accepting delivery means customer is confirming any changes made to order if different from original invoice and accepts price and model changes as shown on invoice attached to product upon delivery. 
 
 

Shipping Terms

Our free ground shipping takes 7-10  business days from when your credit card is charged. We do offer express shipping at a fee depending on how fast you need it .You can call our sales department for more information.

Once an order is enroute  to  you , you cannot cancel  your order .

No order cancellation is confirmed unless you  receive a cancellaton confirmation via email. 

If you refuse an undamaged shipment or cancel an order while enroute  you are responsible for  a 10 percent restocking fee  and shipping for the television both ways shipping charges are $200.00 each way.  

We will email you an updated  order confirmation once your order is confirmed with us via phone that refelcts any upgrades and model changes.Please look it over as soon as possible  and make sure you are satisfied and that the unit fits your needs. Once the order is picked up by our trucking company your order cannot be cancelled and once television is delivered it cannot be returned

Accepting delivery is confirmation that your order confirmation satisfies your needs and that there is no damage or defects.

If for ANY  reason you decide you dont want the delivery of your television please be sure  that you or cosignee  REFUSES  the shipment

Once an order has been shipped out and left one of our warehouses we cannot change or reroute your order to another  shipping adress. All orders can only be shipped to the address provided on your original  online or phone order.

Handling, Insurance, and Processing (HIP) must be added at the confirmation of every order. This fee protects your television in the event that it is lost, damaged, or stolen during the shipping process. There are NO exceptions to this.

 

It is cardholders responsibility to be at delivery location at time of delivery to inspect the shipment for  any damage or defect . The trucking company  does contact customer to set up a convenient delivery day.  If  cardholder is not at the delivery location at the time of delivery  then whoever the cosignee is on the premises is responsible to inspect the unit for any damage or defect  and if  there is any they need to note it on delivery manifest and REFUSE shipment , so that we can file a claim with the shipper. Once the unit is signed for  and accepted by cardholder or cosignee  in good condition we can no longer file a claim and we are no longer liable and cannot accept any returns on the order.

 

 

Extended Warranties

Extended warranties that are purchased are applicable after the one year manufacturers warranty is over.

Our extended warranties are backed by TVsuperstores.com . 

If you have any issue with your unit after the first year in which you are covered under manufacturers warranty then all you need to do is contact us directly at 1-866-277-1703 ext 200 and we will assist you in setting up a service appointment  with an authorized technician so that the unit can either be repaired or replaced.

Your invoice is your proof of purchase for the extended warranty that you purchased so please retain your copy.

Extended warranties are not returnable

 

 

 
Typographical Errors
 
In the event a product is listed at an incorrect price, incorrect picture or with incorrect information due to typographical error or error in pricing, picture or product information received from our suppliers, TVSUPERSTORES.com shall have the right to refuse or cancel any orders placed for those products. TVSUPERSTORES.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, TVSUPERSTORES.com shall issue a credit to your credit card account in the amount of the charge.
 
Limitations On Liability
 
IN NO EVENT WILL TVSUPERSTORES.COM OR ITS PARENT, AFFILIATES, LICENSEES OR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SITE OR ITS PRODUCTS OR SERVICES BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS, USE OR INABILITY TO USE THE SITE, OR IN CONNECTION WITH ANY FAILURE OR PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE (INCLUDING LOSS OF PROFITS, LOSS OF BUSINESS OR DATA, BUSINESS INTERRUPTION, AND DAMAGES THAT RESULT FROM INACCURACY OF THE INFORMATION OR INCONVENIENCE, DELAY, OR LOSS OF THE USE OF THE SITE). THE FOREGOING LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF TVSUPERSTORES.COM OR ITS AFFILIATES OR ANY OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

 

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